Services – adding and editing

To accept orders, translators must first add their service offer to the system. A copywriter can add the services “writing, proofreading and translation”. Each service is added to the system separately.

Service check

All new services must be checked by the administrators. Administrators check for moral and legal requirements. Information about the result of the first check and the approval or disapproval of the service in the system will be emailed to the writer.

The administrators run ongoing checks of services enabled in the system. Copywriters are emailed about the removal of a service and the reason for removal. A deactivated service can be reinstated in the system after the administrators have checked it for compliance. Requests for re-inclusion are submitted to internal support in the administration.

Filling in the form to add a service

Below, you will find a description of each form field, accompanied by recommendations on how to fill them in correctly. Correctly completing the space addition form will speed up service approval by the administrator.

• Service offered – select whether you want to offer writing, translation or proofreading services. Also select the corresponding service for translations, choose the languages “from” and “to”.
• Experience – write what experience you have of the service offered. This text is seen by customers and is the most important criterion they use when choosing who to commission.
• Price per standard page – enter the price you want per standard page. The system automatically calculates the price of the order according to the length of the text (number of standard pages).

If you are unsure of anything when entering your service into the system, please use our authorised support in the administration menu or the chat window if the administrator is present online.

Modifying a service

The list of services enabled in the system is displayed on the main administration page and in the left menu. Click on the page title to open the service detail. The Edit button in the top right of the detail opens the service edit form.

Suspension of service (holiday)

You can temporarily pause a service in the system, for example during a holiday or illness. On the main administration page and in the service detail, each service shows its status: “Listed in the catalog” or “Paused since” with a date. Next to the status is the Pause button. After you click it, the system explains what happens: the service disappears from the catalog, no new orders arrive and orders already in progress continue unchanged. A second click confirms the pause.

A paused service shows a green Resume button instead of Pause. One click returns it to the catalog, with no further confirmation. Paused services appear greyed out in the left menu with a pause icon.

Deleting a service

A service can be permanently deleted from your account. There is a Delete button in the account details on the top right. If you click on it, the system will ask you if you really want to remove the service from your account and then remove it. The checkout records for this service will continue to be displayed.